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Policy development
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Product or service launch and change
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Service user experience
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Programme or service evaluation
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Creative, campaign and message development
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Public engagement
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Stakeholder and staff engagement
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Behaviour change
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Brand or organisation positioning
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Formal consultation
Expertise
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Health and wellbeing
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Social care
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Digital services
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Equality and diversity
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Access and inclusion (e.g. education, culture, digital)
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Voluntary and community sector
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Lifelong learning
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Personal finance and business finance
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Standards and regulation
Research areas
Audiences
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General public
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Patients
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Older people
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Hard to reach and vulnerable groups
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Professionals (e.g. health, education, business)
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Senior stakeholders (e.g. health, public sector, businesses)
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Employees and volunteers
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Small business owners
Methods
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Literature reviews
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Secondary data analysis
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Observation
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Focus groups
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Workshops
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Interviews
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Deliberative methods
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Quantitative surveys, online or by telephone
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Co-creation and idea generation