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  • Policy development

  • Product or service launch and change

  • Service user experience

  • Programme or service evaluation

  • Creative, campaign and message development

  • Public engagement

  • Stakeholder and staff engagement

  • Behaviour change

  • Brand or organisation positioning

  • Formal consultation

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Services

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Methods

  • Literature reviews

  • Secondary data analysis

  • Observation

  • Focus groups

  • Workshops

  • Interviews

  • Deliberative methods

  • Quantitative surveys, online or by telephone

  • Co-creation and idea generation

  • Health and wellbeing

  • Social care

  • Digital services

  • Equality and diversity

  • Access and inclusion (e.g. education, culture, digital)

  • Voluntary and community sector

  • Lifelong learning

  • Personal finance and business finance

  • Standards and regulation

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Research areas

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Audiences

  • General public

  • Patients

  • Older people

  • Hard to reach and vulnerable groups

  • Professionals (e.g. health, education, business)

  • Senior stakeholders (e.g. health, public sector, businesses)

  • Employees and volunteers

  • Small business owners

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